‍ How much is the average call center agent’s salary in Germany?

Many call centers can also be found in Frankfurt, Munich, Berlin, and Hamburg.

‍ Where are most call centers in Germany located?īremen, one of the country’s northern border cities, has the highest concentration of call centers in Germany. TDSGS streamlines this entire process from start to finish and with little to no fees involved for our advisory services. Finding the right location for your call center and then carrying it all the way to execution causes companies undue strain when forced to do it on their own. TDS Global Solutions works with you to customize an RFP specific to your business, match you to best-fit contact centers, and facilitate selection, coordination, and contract negotiations. Starting a call center in Germany (or another outsource location in our extensive network) starts with a needs analysis to develop a deep understanding of your business and scope your company’s outsourced requirements. ‍ How do I open a call center in Germany? ‍ US companies can expect to save around 50% when outsourcing to Germany.

‍ On top of that, Germany offers many incentives in the form of cash grants, hiring programs, and research developments to countries like the US that are looking to outsource work. The average hourly salary of a call center agent in Germany is around $13 USD, but this price varies depending on how many years of experience the agent has. How much does it cost to outsource a call center to Germany?

Callcenter in berlin